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FAQ

  • Are you a factory or a trading company?

    We are a real factory. The company on this website is a branch of Hubei Off-Road Special Vehicle Co., Ltd. The employees and services provided are all from the head office.
     
    As a real manufacturer, we produce rolling chassis and vehicles ourselves. We support any customization, including the manufacture of RV bodies or other customization. We also have our own unique products, such as large desert sightseeing cruiser.
     
    We welcome any customer to visit us at any time, including online videos showing our production workshops and facility. For every product we produce, we have taken a lot of high-definition videos and photos to show the details of any place. Contact us to get them.
  • What are the features of your products?

    Durable, reliable and customizable.
     
    First, when there is no additional requirement from the customer, we will only use components from well-known brands in China and internationally to ensure quality. For example, for gearboxes, we only use FAST or Allison brands.
    For engines, we mainly use Cummins, also available Yuchai, Weichai.
    Axles use Dongfeng Dana or other well-known brands.
     
    In addition, the design of our classic models is based on military models upgraded with modern components. Durability is the first goal. The military models based on them have a history of several decades and have participated in wars. Time has verified their reliability.
     
    Finally, we have a complete design team and various mechanical cutting and processing equipment to ensure that the customization needs of most customers can be met.
  • Which payment terms can you accept?

    Normally we can work on T/T term or L/C term. We prefer discuss this order by order, but we are very open to it, and a few more steps are no problem. We accept third-party payments.
  • What are your logistics and shipment methods?

    We can ship construction machinery by various tools.
    (1) For destination oversea, the vehicle will be transported by sea, to all main continents such as Africa, South America, Middle East, Oceania and Southeast Asia, either by container or RoRo/Bulk shipment.
    (2) For inland neighborhood countries of China, such as Russia, Mongolia, Kazakhstan, Myanmar, Vietnam etc. , we can transport vehicles by land.
    (3) For light spare parts in urgent need. We can send it by international courier service, such as DHL, TNT, UPS, or Fedex. 
     
    Any way, no limitation.
  • How about your after-sales service?

    The warranty and after-sales of our company are in accordance with the standard of Dongfeng company. Dongfeng service stations are available on all continents, so that we can provide warranty services all over the world.

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